Telephone Operators

The occupation, 'Telephone Operators', include: 411 Directory Assistance Operator, Bilingual Operator, Central Office Operator, Change Number Operator, Charge Operator, and other titles.

Telephone Operators provide information by accessing alphabetical, geographical, or other directories. assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. may handle emergency calls and assist children or people with physical disabilities to make telephone calls.

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  • What are the working styles of Telephone Operators?
  • What does a work day look like for Telephone Operators?
  • What workplace activities are done by Telephone Operators?
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  • What knowledge and skills are need by Telephone Operators?
  • What education is needed by Telephone Operators?

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