The occupation, 'Insurance Claims and Policy Processing Clerks', include: Billing and Insurance Coordinator, Insurance Claims Clerk, Insurance Clerk, Insurance Examining Clerk, Insurance Policy Issue Clerk, and other titles.Insurance Claims and Policy Processing Clerks process new insurance policies, modifications to existing policies, and claims forms. obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.