What knowledge and skills are needed by First-Line Supervisors of Correctional Officers?
Based on survey data, the skills and knowledge necessary for First-Line Supervisors of Correctional Officers include the following:
Coordination, 80% important. Adjusting actions in relation to others' actions.
Active Listening, 80% important. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness, 80% important. Being aware of others' reactions and understanding why they react as they do.
Monitoring, 80% important. Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking, 80% important. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension, 78% important. Understanding written sentences and paragraphs in work related documents.
Speaking, 78% important. Talking to others to convey information effectively.
Management Of Personnel Resources, 75% important. Motivating, developing, and directing people as they work, identifying the best people for the job.
Negotiation, 75% important. Bringing others together and trying to reconcile differences.
Persuasion, 72% important. Persuading others to change their minds or behavior.
Writing, 70% important. Communicating effectively in writing as appropriate for the needs of the audience.
Instructing, 68% important. Teaching others how to do something.
Time Management, 68% important. Managing one's own time and the time of others.
Complex Problem Solving, 68% important. Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment And Decision Making, 65% important. Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Active Learning, 65% important. Understanding the implications of new information for both current and future problem-solving and decision-making.
Learning Strategies, 62% important. Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Systems Analysis, 60% important. Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Service Orientation, 60% important. Actively looking for ways to help people.
Systems Evaluation, 55% important. Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Quality Control Analysis, 50% important. Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Mathematics, 42% important. Using mathematics to solve problems.
Operations Analysis, 42% important. Analyzing needs and product requirements to create a design.
Management Of Material Resources, 40% important. Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Operation Monitoring, 40% important. Watching gauges, dials, or other indicators to make sure a machine is working properly.