What knowledge and skills are needed by Criminal Investigators and Special Agents?
Based on survey data, the skills and knowledge necessary for Criminal Investigators and Special Agents include the following:
Critical Thinking, 82% important. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening, 80% important. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Complex Problem Solving, 80% important. Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Speaking, 80% important. Talking to others to convey information effectively.
Social Perceptiveness, 80% important. Being aware of others' reactions and understanding why they react as they do.
Reading Comprehension, 78% important. Understanding written sentences and paragraphs in work related documents.
Writing, 78% important. Communicating effectively in writing as appropriate for the needs of the audience.
Judgment And Decision Making, 75% important. Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Active Learning, 70% important. Understanding the implications of new information for both current and future problem-solving and decision-making.
Persuasion, 70% important. Persuading others to change their minds or behavior.
Coordination, 70% important. Adjusting actions in relation to others' actions.
Time Management, 68% important. Managing one's own time and the time of others.
Monitoring, 65% important. Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Negotiation, 62% important. Bringing others together and trying to reconcile differences.
Management Of Personnel Resources, 60% important. Motivating, developing, and directing people as they work, identifying the best people for the job.
Service Orientation, 60% important. Actively looking for ways to help people.
Instructing, 58% important. Teaching others how to do something.
Learning Strategies, 58% important. Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Systems Evaluation, 55% important. Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Systems Analysis, 52% important. Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Operation Monitoring, 50% important. Watching gauges, dials, or other indicators to make sure a machine is working properly.
Science, 50% important. Using scientific rules and methods to solve problems.
Mathematics, 50% important. Using mathematics to solve problems.
Quality Control Analysis, 50% important. Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Operation And Control, 50% important. Controlling operations of equipment or systems.
Operations Analysis, 45% important. Analyzing needs and product requirements to create a design.